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September 5, 2015

Want to Improve Employee Effectiveness? Think Quality Over Quantity!

Whether wearing my General Manager or HR Director hat, staffing issues were at the centre of most business conversations with colleagues. You could guarantee that as soon as things picked up a manager’s first port of call would be to submit a recruitment requisition. Rarely did they question what people […]
July 26, 2014

Feeling (Un)Settled? Time to Act!

Three years into my career, a fellow Store Manager told me that he hated retail. I was still in my early 20s; he his early 40s. He complained that amongst other things, the long hours and the need to work Bank Holidays and weekends was getting him down; and it […]