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April 14, 2016

Employee Behaviours you Wouldn’t Want on Public Record? Here’s What to do About it!

Stood in a queue at the local Post Office I read the following sign: ABUSIVE BEHAVIOUR We work hard to provide you with an excellent service and deserve to be treated with respect. Neither we nor our customers are here to be verbally or physically abused. Anti-social behaviour will not […]
October 2, 2015

Seasoned Manager or Young Leader? It’s a Matter of Perception!

Reading an article concerning ‘what younger managers should know about how they are perceived’ got me to thinking about self perception. The article described older managers as ‘seasoned veterans’ (which they defined as over 45 years of age) and ‘young leaders’ of 30 years of age or less. I’m wondering […]
July 11, 2015

Play to Your Strengths but Don’t Overdo Them!

When preparing for interview, etiquette is that you ramp up your strengths and minimise your weaknesses. You don’t pretend that you have none because that would be a lie and it’s the quickest way to lose credibility with the interviewer. Rather, you would identify a weakness, describe what you have […]
November 29, 2013

Putting Our Best Foot Forward…

We needed more office space and as part of the resulting expansion the Executive Board members moved to an upper mezzanine floor. These offices were made of glass. Not only could people see what the Board members were up to – simply by walking along the corridor – you could […]